Terms & Conditions

If you subscribe, your subscription continues for the term you purchase and auto-renews for matching periods at then-current fees unless you cancel or opt out of renewal. Ending your account does not cancel a subscription. Cancel per the subscription section below or by contacting help@endlessdx.com.

The Arbitration section below explains how claims are resolved. Unless you opt out: (1) you may only pursue claims on an individual basis, not as part of a class; and (2) to the extent permitted by law, you waive jury trial and court proceedings for covered claims.

Endless Heart helps you understand your health through our mobile app, health testing kits, educational content, and related online services. Offerings may include:
‍Mobile App: Health information, tools, and (where available) AI-based coaching and wearable connections.
‍Health testing kits: Insights into health markers; informational only — not a substitute for medical care.
‍Online services: Forums, webinars, or workshops when available.
‍Subscriptions: Access to premium content or services when offered.
We do not replace healthcare providers. Always seek professional care for medical concerns.

Specimens submitted for testing must be accompanied by a valid order from an authorized healthcare provider. You are responsible for required consents. Results may be reported to authorized providers and, with appropriate authorization, to you through the App.

Services are for users 18 or older. By using the Services, you represent that you meet this requirement.

To use certain features you must register an account, provide accurate information (such as name, email, date of birth, and other details we request), accept these Terms, and consent to our Privacy Policy.

You are responsible for your account activity and for keeping credentials secure. Do not share your account. Report unauthorized use promptly. You do not own a property interest in your account; rights in the account remain with the Company.

You agree not to, among other things:
Commercially exploit the Services without permission.
Frame or reverse engineer the Services.
Spam, impersonate others, or act fraudulently.
Upload malware or harvest personal information.
Interfere with or bypass access controls.
Use the Services to build competing products.
We may modify, suspend, or terminate access at our discretion, including for Terms violations.

We grant a revocable, limited, non-exclusive, non-transferable license to use the App and Services for personal purposes under these Terms. This is not a sale of the App; all rights remain with the Company and its licensors. Device compatibility and upgrades may be required.

Information we collect is handled under our Privacy Policy. By using the App, you consent to that handling.

These Terms begin when you first use the Services and continue until terminated. We may suspend or end access at any time. You may stop using the Services and contact support to end the agreement. On termination, your right to use the Services ends immediately; certain sections survive.We may change or discontinue features. Keep copies of any content you need, as access may be lost after changes or termination.We grant a revocable, limited, non-exclusive, non-transferable license to use the App and Services for personal purposes under these Terms. This is not a sale of the App; all rights remain with the Company and its licensors. Device compatibility and upgrades may be required.When we change this policy, we will post updates in the App (and may note the update elsewhere as appropriate). The date of the latest revision will be identified. Please keep your email current and review this policy periodically.

Except for your user content, the Company owns the App, Services, and related IP (software, text, graphics, logos, trademarks, and more). Unauthorized use is prohibited. You receive only a limited personal license as described above.

Feedback you share may be used by the Company without restriction or compensation.

Some features may require payment. You agree to pay applicable fees. Payments are processed by third-party processors; you authorize charges to your payment method.

Subscriptions bill at purchase and renew until canceled. Cancel via account settings (when available) or support@endlessheart.org. After cancellation, access continues until the end of the current term.

Order confirmation does not guarantee acceptance. Sales are subject to our return policy. Taxes may apply in addition to listed prices.

The App may link to third-party sites or services we do not control. Access them at your own risk; our Terms and Privacy Policy may not apply. Third-party software components may be subject to their own licenses.

You agree to indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from claims and costs arising from your use of the Services, your content, your breach of these Terms, or violation of law or third-party rights.

To the fullest extent permitted by law, the Services are provided “as is” and “as available,” without warranties of any kind, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee accuracy, reliability, or availability of content or results.

To the fullest extent permitted by law, the Company is not liable for indirect, incidental, special, consequential, or similar damages. Aggregate liability shall not exceed one hundred U.S. dollars ($100), except where prohibited by law.

You must not use the Services for illegal activity, harassment, IP infringement, fraud, or interference with security or other users’ enjoyment.

You are responsible for User Content you submit and grant the Company a broad license to use it as needed to operate and improve the Services. We may remove content that violates these Terms. We are not obligated to store or pre-screen User Content.

Except for limited exceptions (small claims, certain agency actions, IP injunctions), disputes are resolved by binding individual arbitration under AAA Consumer Rules and the Federal Arbitration Act. Class actions are not permitted.

To opt out, send written notice within 30 days of agreeing to these Terms to Endless Health, Inc. with your name, email used for the Services, and a clear statement that you opt out of arbitration.

Before arbitration, send a Notice of Arbitration describing the claim and relief sought. Good-faith negotiation for 30 days is required first. Full procedures are as described in the complete Terms maintained by the Company.

These Terms (with the Privacy Policy and incorporated policies) are the entire agreement regarding the Services. Texas law governs. Courts in Texas have exclusive jurisdiction for non-arbitrable matters.

Services are intended for use in the United States. Contact: support@endlessheart.org.

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or +1-800-952-5210.